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At Entira Family Clinics, the stories of team members resonate with trust and dedication. Leah, our Referral Coordinator at the Hugo clinic, exemplifies this ethos through her remarkable journey over the past 21 years. Starting in 2003 to cover her sister’s maternity leave, Leah never imagined this would transform into a lasting career filled with deep connections and meaningful experiences.
From temporary work to a lifelong passion
Leah’s initial role involved managing medical records, a temporary position that soon blossomed into something much more significant. “I started in medical records, just to help out,” Leah reminisces. What began as a short-term gig quickly evolved into a full-time commitment as she transitioned through various roles, including answering phones and managing the front desk for five years. Upon becoming a mother, she found her place in referrals, a move that not only suited her but also allowed her to thrive in her professional life.
The evolution of a career
Throughout her time at Entira, Leah’s job has transformed alongside her personal life. From juggling the demands of raising children to enduring long commutes, her ability to maintain stability is a testament to the supportive work environment at Entira. Leah highlights, “It’s the people I work with that keep me here.” She has forged lasting friendships with colleagues like Brooke and Jamie, creating a strong camaraderie that extends beyond the workplace. The bonds built over shared experiences and laughter have made every challenge manageable.
Building a supportive community
Even during tough times, such as navigating a 45-minute commute with young children, Leah found the motivation to remain at Entira. The relationships with her colleagues and the respect from the medical team have been pivotal. “The doctors are hilarious. They treat you with respect,” she explains. This rapport, she believes, is rare in other clinics, making her appreciate her position even more.
Finding purpose in healthcare
For Leah, the significance of her work transcends routine tasks. “Healthcare is hard,” she admits, especially during the pandemic. Her empathy shines through as she expresses her passion for making a difference in patients’ lives. Working alongside coworkers who share this commitment has reinforced her dedication. “When you can rely on someone to get through the day, when you’re laughing together and leaning on each other, it makes even the hard days better,” Leah shares, reflecting on the community built within Entira.
A voice in the healthcare world
Leah’s enthusiasm is palpable when discussing the unique culture at Entira. “We’re physician-owned. That means we have a voice,” she asserts. This autonomy creates a family atmosphere, allowing team members to express concerns openly. The sense of pride Leah feels in contributing to the medical community is evident, especially in how the clinic operates without the constraints often found in corporate environments.
Meaningful connections with patients
The relationships Leah has built extend beyond her colleagues to include patients. One particular patient, an author, gifted her a framed poem about ‘HOME’ during a significant time in her life. “He knew what that meant to me,” Leah recalls fondly. This act of kindness illustrates the deep connections made at Entira, where personal stories intertwine with professional lives. Leah’s family history even intersects with her patients’, as she learned that a patient’s wife attended grade school with her grandmother, paving the way for a heartwarming bond.
Gratitude for a fulfilling journey
When asked to share the top reasons for her longevity at Entira, Leah reflects on the profound impact of her experiences. The warmth, laughter, and care she has received over the years have not only enriched her life but have also enhanced the clinic’s environment. Leah’s commitment to her role and the relationships she has nurtured make her an invaluable part of the Entira family.
As Leah continues her journey with Entira Family Clinics, she remains a shining example of dedication and empathy in healthcare. Her story inspires others and reinforces the importance of connection, not just within the workplace but also in the lives of those they serve.